Returns:
We want all of our customers to be happy and will do everything we can to make sure you are satisfied.
Our returns policy lasts 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
- Gift cards
- Downloadable products
To complete your return, we require a receipt or proof of purchase. Please email support@outlawpinbll.com to receive an RMA and directions for a return. Once a return is received and confirmed to be in original condition, a credit will be applied to the payment method used during the original purchase. You will be responsible for payment of return shipping to us.
Exhanges:
Damaged/Incorrect Product:
If an item is received damaged or is incorrectly shipped by us, please contact us immediately at support@outlawpinball.com for an exchange for the same/correct item. Please include your order number and a photo of the defective/wrong product.
Refunds
Need help?
Contact us at support@outlawpinball.com with questions.